RDC INFOTECH ("we," "us," "our") provides independent technical support services for computers, mobile devices, software applications, and connected hardware, including troubleshooting for wallet applications and hardware wallet connectivity. We are not affiliated with, endorsed by, or acting on behalf of any cryptocurrency exchange, wallet provider, or hardware manufacturer.
Business address:
Contact: contact@help.rdcinfotech.it.com
Phone: (747) 335-1620
Because our service is call-based, we collect information primarily through phone conversations, not through web forms. This may include:
We do not ask for, and you should never provide us, your seed phrase, private keys, wallet passwords, or full financial account credentials — by phone or any other channel.
Our website itself does not include contact or lead forms. It may use standard analytics and advertising tools (for example, Google Ads conversion tracking and Google Analytics) to understand how visitors reach the site and which calls originate from ads. These tools may collect:
We do not sell this information. Third-party tools (Google) process it under their own privacy policies — see Google's Privacy Policy.
We do not sell personal information. We may share limited information with:
We retain call records and any notes taken during support calls for 1 months for quality and dispute-resolution purposes, then delete or anonymize them.
You can ask us to delete information we hold about you by contacting contact@help.rdcinfotech.it.com. You can opt out of Google Ads personalization at myadcenter.google.com.
Our services are intended for adults. We do not knowingly collect information from children under 13 (or the relevant age of consent in your jurisdiction).
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
Questions about this policy: contact@help.rdcinfotech.it.com · +1-747-335-1620